Terms & refunds

By ordering from Lapel you agree to these terms. Please read them, especially the parts about the photos you upload and refunds.

The service

You upload selfies, choose a pack and style, and we deliver AI-generated headshots based on your photos through a private download link. Delivery times shown on the site are estimates; most orders arrive within two hours.

Your photos

• You must be 18 or older and upload only photos of yourself.
• Do not upload photos of other people, of anyone under 18, or photos you don't have the right to use.
• Do not use Lapel to impersonate someone, deceive others, or create misleading or harmful images.

We may refuse or cancel an order that breaks these rules. If we cancel for this reason, we may not issue a refund.

What you get

Your headshots are yours to use for personal and commercial purposes, including LinkedIn, résumés, company websites, listings, press and print. AI-generated images may differ from how you look in person. Don't use them where an unedited photo is required, such as passports or official ID documents.

Redos and refunds

• If your headshots don't look like you, mark them on your private photos page (or reply to your delivery email) within 7 days and we will redo them at no cost.
• If we still can't get it right after a redo, we will refund your payment in full.
• Refunds are returned to your original payment method through Stripe and usually appear within 5–10 business days.

Payments

Prices are shown in US dollars and charged once at checkout. There are no subscriptions or recurring charges.

Limitation of liability

Lapel is provided as is. To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order.

Contact

Questions about an order? Reply to your order email or write to hello@lapelheadshots.com.